Refund policy

Last update: 2026

At NJET, each product is individually manufactured on demand. This method reduces waste and ensures consistent quality.

Due to this production model, all sales are final, except in case of defect.

❌ Returns not accepted

Returns or exchanges are not accepted for:

• size error

• change of mind

• personal preferences

• bad selection of colour or model

✔️ Replacement accepted only if:

• the product has a manufacturing defect

• the print is damaged

• the product received does not correspond to the order

• the package is lost by the carrier

📅 Legal deadlines

Any claim must be submitted within 14 days of receipt.

After this period, no request can be processed.

Final sale items are non-refundable.

📩 Procedure

Send:

• your order number

• photos of the product and the problem

To contact.njet@gmail.com

A replacement will be issued if the defect is confirmed.

No exchange or replacement of the product is issued without visual proof.

The colors displayed on the screen may vary slightly depending on the device.

These variations do not constitute a reason for reimbursement.